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Return Policy

Returns Policy

Two Monkeys Cycling offer a very helpful and hassle-free returns policy, after all, we are here to help you!

- You must email Two Monkeys Cycling (TMc) of the return via email within 7 days of purchase at info@twomonkeyscycling.com.au
- The goods must be returned within 7 days of sending the email.
- Goods must be in their original packaging/with tags and packed to prevent damage during transit.
- A photocopy of the original receipt must be included with the returned item.
- Goods must not have been used.
- No refunds will be given to goods that are special orders. 
- Orders that are returned due to a customers incorrect choice will be obliged to pay for the freight charge on the goods. There is also a 5% restocking fee which covers the purchase and refund card fees and admin charges. This 5% fee still applies to orders which have been paid for but cancelled before the goods are dispatched from TMc.

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